Sanz Recordsצאנז

Plain words

Terms

What you buy, where the pages come from, and how we look after your order.

What you buy

A digital copy (a JPEG photograph) of one page of a historical record book, for your personal family-history research. You may print it, keep it, and share it with your family. Or, if you choose "Data only", the written details of one record as read from the page (no picture).

Pages being prepared

Some page photos are not on the site yet. You can buy them like any other; after payment we send the page to you by email within a few hours, and the download button appears on your order page as soon as it is ready.

Where the images come from

The images are the site owner's own photographs, taken in the reading room of the Archiwum Narodowe w Krakowie, Oddział w Nowym Sączu. The original books belong to the archive. When you use a page in a family tree, article or application, please cite: Archiwum Narodowe w Krakowie, Oddział w Nowym Sączu, the archive signature, and the photo file name shown on your receipt.

Refunds

Our promise: if the page you receive does not show the name you ordered (a wrong reading or a wrong page), tell us and you get a full refund within 24 hours. Write to us with your order number (reply to your receipt email, or use "Send us a message"), or call (845) 576-6607 or send us a message.

Not for resale

Please do not resell the images or post them in bulk on other websites or databases.

The name index

The names were read from 19th-century handwriting with the help of AI. Readings can be wrong or incomplete. Please look at the name line on the record page before you order; the page itself is the record.

Downloads

After payment each page's download link works for 30 days and up to 10 downloads. Please save the files. Data-only records are shown on your order page.

Problems

If a page is unreadable or is not the page described, or a page being prepared does not reach you, call (845) 576-6607 or send us a message with your order number and we will make it right.

Prices

See prices. The price is set when you check out.

Privacy

We keep your email, order and any message you send us only to deliver your pages and answer questions. We do not sell or share it. Payments are handled by Square; we never see your card number.